Store Policy
Customer Care
We’re here to help. If you have any questions about your order, product, or shopping experience, please contact us. Our customer care team will be happy to assist you.
For order-related questions, please include your order number so we can assist you as quickly as possible.
Email: support@velmorastory.com
Privacy & Safety
At Velmora Story, we respect your privacy and are committed to protecting your personal information.
We collect and use information as needed to process orders, provide customer support, improve our website, and deliver a better shopping experience.
Payments are processed securely through our payment providers.
We do not sell your personal information. Information may be shared with trusted service providers when necessary to process your order or provide our services.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
Customer Support
We’re here to help. If you have any questions about your order, product, or shopping experience, please contact us.
For order-related questions, please include your order number so we can assist you as quickly as possible.
Email: support@velmorastory.com
Payment Methods
We accept secure payments through the payment methods available at checkout, including major credit and debit cards.